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Customer relationship management (CRM) is a technology for handling all your company's interactions and relationships with customers and prospective clients. The goal is simple: Improve business relationships. A CRM system helps companies stay connected to customers, streamline processes, and improve profitability.

Below is 9 of ODOO 13 CRM KEY FEATURES:

SALES:

1- CREATE LEADS, FOLLOW AND ANALYSE

ADD LEADS TO CRM BY MAIL

You can create lead from anywhere by sending

an email to a predefined address, and assign it to a specific sales team.

2- GEO LOCATION

Option to segregate sales teams and configure

other automated actions according to the partner location.

3- ANALYSIS

Lead, Opportunities, phone calls, sales recipients/revenue and much more.

MARKETING

OUTSTANDING LEAD GENERATION

4- LEAD GENERATION AND ENTRENCHMENT

You can generate new leads directly from raise-360.com/odoo-crm-pdf Odoo CRM according to industry, company size and Country. Also available to refine generated leads by choosing the job roll.

5- CAMPAIGNS

Mails and SMS campaigns, including templates and survey.

6- MULTI-LANGUAGE

Speak with your customers with their languages and convert more.

MESSAGING

LET YOUR CUSTOMER FEEL THAT HE'S SPECIAL

7- SMART CALENDAR

There is a full functional calendar in Odoo apps, moreover, the is integration availability with Google drive.

8- VOIP (VOICE OVER IP)

Are you paying much for phone bill? not anymore! With Odoo CRM you can now make free calls by using internet infrastructure.

9- CENTRALISED COMMUNICATIONS

All mails, SMSs, attachments for each customer are logged and available in one place.

10- To know more in details about Odoo 13 CRM, Please visit the following page and Download a Complete user manual PDF file.

https://www.raise-360.com/odoo-crm-pdf